Shipping Policies

Shipping Policy:

UPDATE 6/23: Many orders are being drop shipped from our suppliers overseas. Orders will take 1-4 business days to be processed & fulfilled and shipping will take 2-5 business days. 

Our products are shipped using USPS. Standard delivery time for orders via USPS is 1-4 business days depending on location. USPS has been having many delays lately. We cannot be held responsible for the shipping times and shipping delays USPS might cause. We do our very best to ensure that you get your products as soon as possible.

Bulk orders are often shipped via UPS Ground.  UPS Ground can take between 1-5 business days to receive, based on your location. So please place bulk orders when you are down to your last 3 boxes of formula.

** We do offer shipping to Canada, Please see below **

We offer shipping from Louisiana. Tracking numbers will always be provided via email and are attached to your customer account after your purchase has been processed.

If you are interested in express shipping one box/can can be shipped via USPS Express Mailer or UPS Next Day Air Saver. Please note, UPS Next Day Air Saver cannot be shipped out on a Saturday! If UPS Next Day Air Saver shipped on Friday it will arrive by Monday only! We cannot guarantee any date or time for delivery of shipments. Express options are an additional cost and will be processed and shipped same day if purchased M-F before 10am CST.  If you are interested in express shipping you must email us at hollehippos@gmail.com in order to see which options and costs are available to you. 

Local pick up is offered in San Diego, California! Please email us at hollehippos@gmail.com to check which formulas we have unstuck as well as local pick up prices. 

Shipping to Canada:

If you are interested in purchasing European Formula, please visit our sister site: www.mamame.eu! Canadian customers will no longer be able to purchase through HolleHiPPos. 

Questions / Concerns:

For any questions or concerns, never hesitate to reach us at hollehippos@gmail.com


MamaMe Wholesale:

We have launched our brand new website, www.mamame.eu! All products are in bulk and shipped directly from our supplier. As always we do guarantee the shipment will arrive to you safely but do not replace items that get dented or crushed in shipment. As long as the formula is not leaking out of the package, the can/box is completely safe to use!

Wholesale products are not eligible for coupons or promotions ran via www.hollehippos.com. For questions or concerns about wholesale options, please email us at customercare@mamame.eu!