Refunds/Exchanges

Prices:

All of our prices include shipping for the item, unless express shipping is needed. The best deals are always purchasing formula in bulk. This not only saves you time when placing orders but also saves you some money per item. You can also order direct from our partner vendors at www.mamame.eu!

Bulk options are updated daily- if it is not available when you explore our website, please email us or check back!

Refund Policy:

Due to the nature of the products we sell, returns are not allowed. However, there are some instances when a order can be cancelled or modified.

Order Cancellation / Modifications:

  • Act quickly if you change your mind! Our goal is always to get your formula out as quick as possible. This means that they are often processed same day within a couple hours of your purchase.
  • Once your order has been processed and a shipping label printed, we are unable to cancel your order.

Damaged Goods:

  • Please let us know as soon as possible if any goods arrive damaged. Please keep all original shipping containers and take pictures of the damaged items. Dented cans are not considered damaged unless the cans have been punctured and formula is leaking out of them. All claims are handled through the shipping carrier (UPS and/or USPS). We will assist our customers in these claims. We only ask that customers be patient as sometimes this process can take longer than any of us would like.

**Return policy subject to change without notice.**